ClouDNS Rackspace Cloud DNS
Migrate DNS from ClouDNS to Rackspace.
7 record types move as they are. 4 things work differently at Rackspace, and the preview shows exactly which of your records they affect.
Free preview. Read-only. Nothing changes until you apply.
ClouDNS to Rackspace DNS migration differences
Generated from the same provider capability data the migration engine uses.
Moves as-is
- A
- AAAA
- CNAME
- MX
- TXT
- NS
- SRV
Alias records are converted
Routing policies are flattened
CAA, PTR, DNAME, TLSA, SSHFP, DS, NAPTR, CLOUDNS_WR aren't available
TTLs below 300s are raised
A typical ClouDNS zone at Rackspace
Example records for example.com. Open any flagged row to read why it changed.
ClouDNS Rackspace
- ExactA@
192.0.2.70
- ExactAAAA@
2001:db8::70
- ExactMX@
10 mx1.mail.example.net. +1
- ExactTXT@
"v=spf1 include:_spf.example.net -all"
- UnsupportedCAA@
Not migrated
Rackspace doesn't support CAA records through its API.
- ExactTXT_dmarc
"v=DMARC1; p=reject; rua=mailto:dmarc@example.com"
- ExactSRV_sip._tls
100 1 443 sip.example.net.
- ExactCNAMEwww
example.com.
| Status | Type | Name | At Rackspace | TTL | Details |
|---|---|---|---|---|---|
| Exact | A | @ |
| 5m | |
| Exact | AAAA | @ |
| 5m | |
| Exact | MX | @ |
| 1h | |
| Exact | TXT | @ |
| 1h | |
| Unsupported | CAA | @ | Not migrated | — | |
| Exact | TXT | _dmarc |
| 1h | |
| Exact | SRV | _sip._tls |
| 1h | |
| Exact | CNAME | www |
| 1h |
Set up the connections
Use the provider-specific credential guides before you preview, then keep the migration checklist beside the cutover plan.
How the move works
- 1
Connect ClouDNS
Connect ClouDNS with read-only access (API user auth ID (or sub-user ID/name) + password).
- 2
Connect Rackspace
Connect Rackspace (Cloud account username and API key). Write access is only used when you apply.
- 3
Review the preview
Check every record marked Review or Unsupported. Each one explains what changes and why.
- 4
Apply to Rackspace
We snapshot the Rackspace zone, write in batches, and leave ClouDNS untouched.
- 5
Verify
We query Rackspace's own nameservers for every record and compare the answers before you switch.
- 6
Switch nameservers
Lower TTLs a day or two ahead, remove any DS record if DNSSEC is on, then point the domain at the new nameservers at your registrar.
Good to know about ClouDNS
- TTLs must be one of ClouDNS's fixed values (60, 300, 900, 1800, 3600, 21600 … 2592000); other TTLs are rounded up.
- Web redirects (CLOUDNS_WR) are ClouDNS-only and are written as plain 301 redirects without frame options.
- The API is rate limited to about 20 requests per second per IP, so large zones apply record by record and take a while.
Access we need: A read-only API sub-user with the zones delegated is enough for the preview; applying needs a read-and-write sub-user or a main API user.
Good to know about Rackspace
- Apex NS and SOA records are managed by Rackspace and can't be changed.
- PTR records are only managed through Rackspace's reverse-DNS API for its own cloud devices, so they aren't migrated.
- TTLs below 300 seconds are raised to 300.
- Rackspace removes quote and backslash characters from TXT data.
- Changes run as asynchronous Rackspace jobs; we wait for each job to finish, so large plans take longer.
- New domains use the connection's SOA contact email, or hostmaster@<domain> when none is set.
- Subdomains that Rackspace hosts as separate domains are listed as their own zones.
Access we need: Use a dedicated account user with the DNS Admin product role (dnsaas:admin). DNS Creator can't delete records, and DNS Observer is read-only, which is enough for a source connection.
Questions
Will there be downtime moving from ClouDNS to Rackspace?
Not if both providers serve the same answers during the switch. The records are copied to Rackspace and verified before you change nameservers, so resolvers get the same answer from either side while caches expire.
Do I have to delete anything at ClouDNS?
No. We never write to ClouDNS. Keep the old zone for a week after cutover so you can switch back instantly if anything looks wrong.
What about DNSSEC?
If DNSSEC is on, remove the DS record at your registrar and wait for it to expire before switching nameservers. Then enable DNSSEC at Rackspace and publish its new DS record. The cutover plan walks you through each step.
Ready to see your own zone?