Skip to content

GoDaddy DNS IBM Cloud Classic (SoftLayer) DNS

Migrate DNS from GoDaddy to SoftLayer.

7 record types move as they are. 1 things work differently at SoftLayer, and the preview shows exactly which of your records they affect.

Free preview. Read-only. Nothing changes until you apply.

What works differently

Generated from the same provider capability data the migration engine uses.

Moves as-is

  • A
  • AAAA
  • CNAME
  • MX
  • TXT
  • NS
  • SRV

A typical GoDaddy zone at SoftLayer

Example records for example.com. Open any flagged row to read why it changed.

GoDaddy SoftLayer

  • ExactA@

    192.0.2.50

  • ExactMX@

    10 mx1.mail.example.net. +1

  • ExactTXT@

    "v=spf1 include:_spf.example.net -all"

  • UnsupportedCAA@

    Not migrated

    SoftLayer doesn't support CAA records through its API.

  • ExactTXT_dmarc

    "v=DMARC1; p=reject; rua=mailto:dmarc@example.com"

  • ExactSRV_sip._tls

    100 1 443 sip.example.net.

  • ExactCNAMEftp

    example.com.

  • ExactCNAMEwww

    example.com.

How the move works

  1. 1

    Connect GoDaddy

    Connect GoDaddy with read-only access (Production API key + secret).

  2. 2

    Connect SoftLayer

    Connect SoftLayer (Classic infrastructure username + API key). Write access is only used when you apply.

  3. 3

    Review the preview

    Check every record marked Review or Unsupported. Each one explains what changes and why.

  4. 4

    Apply to SoftLayer

    We snapshot the SoftLayer zone, write in batches, and leave GoDaddy untouched.

  5. 5

    Verify

    We query SoftLayer's own nameservers for every record and compare the answers before you switch.

  6. 6

    Switch nameservers

    Lower TTLs a day or two ahead, remove any DS record if DNSSEC is on, then point the domain at the new nameservers at your registrar.

Good to know about GoDaddy

  • DS records can't be changed through GoDaddy's v1 API, so DNSSEC is handled in their dashboard.
  • GoDaddy's DNS API is limited to qualifying accounts. If yours isn't one, export the zone file and we'll use that.
  • The minimum TTL is 600 seconds.
  • Domain forwarding is a GoDaddy web feature, not a DNS record, and isn't migrated.

Access we need: GoDaddy only grants DNS API access to qualifying accounts. Otherwise, export a zone file.

Good to know about SoftLayer

  • Domains must already exist in the IBM Cloud classic DNS console. We can't create them.
  • Only A, AAAA, CNAME, MX, NS, PTR, SPF, SRV and TXT records are supported, so CAA records can't be migrated here.
  • The minimum TTL is 60 seconds, and the DNSControl provider for SoftLayer is unmaintained, so treat this integration with extra care.

Access we need: A classic infrastructure user with the Manage DNS permission for both preview and apply.

Questions

Will there be downtime moving from GoDaddy to SoftLayer?

Not if both providers serve the same answers during the switch. The records are copied to SoftLayer and verified before you change nameservers, so resolvers get the same answer from either side while caches expire.

Do I have to delete anything at GoDaddy?

No. We never write to GoDaddy. Keep the old zone for a week after cutover so you can switch back instantly if anything looks wrong.

What about DNSSEC?

If DNSSEC is on, remove the DS record at your registrar and wait for it to expire before switching nameservers. Then enable DNSSEC at SoftLayer and publish its new DS record. The cutover plan walks you through each step.

Ready to see your own zone?

Start a free preview