Rackspace Cloud DNS Namecheap BasicDNS
Migrate DNS from Rackspace to Namecheap.
6 record types move as they are. 3 things work differently at Namecheap, and the preview shows exactly which of your records they affect.
Free preview. Read-only. Nothing changes until you apply.
Rackspace to Namecheap DNS migration differences
Generated from the same provider capability data the migration engine uses.
Moves as-is
- A
- AAAA
- CNAME
- MX
- NS
- TXT
SRV isn't available
Namecheap rewrites the whole host list
Namecheap needs BasicDNS turned on
A typical Rackspace zone at Namecheap
Example records for example.com. Open any flagged row to read why it changed.
Rackspace Namecheap
- ExactA@
192.0.2.70
- ExactAAAA@
2001:db8::70
- ExactMX@
10 mx1.mail.example.net. +1
- ExactTXT@
"v=spf1 include:_spf.example.net -all"
- ExactCAA@
0 issue "letsencrypt.org"
- ExactTXT_dmarc
"v=DMARC1; p=reject; rua=mailto:dmarc@example.com"
- UnsupportedSRV_sip._tls
Not migrated
Namecheap doesn't support SRV records through its API.
- ExactCNAMEwww
example.com.
| Status | Type | Name | At Namecheap | TTL | Details |
|---|---|---|---|---|---|
| Exact | A | @ |
| 5m | |
| Exact | AAAA | @ |
| 5m | |
| Exact | MX | @ |
| 1h | |
| Exact | TXT | @ |
| 1h | |
| Exact | CAA | @ |
| 1h | |
| Exact | TXT | _dmarc |
| 1h | |
| Unsupported | SRV | _sip._tls | Not migrated | — | |
| Exact | CNAME | www |
| 1h |
Set up the connections
Use the provider-specific credential guides before you preview, then keep the migration checklist beside the cutover plan.
How the move works
- 1
Connect Rackspace
Connect Rackspace with read-only access (Cloud account username and API key).
- 2
Connect Namecheap
Connect Namecheap (API user + API key, with our egress IP allow-listed). Write access is only used when you apply.
- 3
Review the preview
Check every record marked Review or Unsupported. Each one explains what changes and why.
- 4
Apply to Namecheap
We snapshot the Namecheap zone, write in batches, and leave Rackspace untouched.
- 5
Verify
We query Namecheap's own nameservers for every record and compare the answers before you switch.
- 6
Switch nameservers
Lower TTLs a day or two ahead, remove any DS record if DNSSEC is on, then point the domain at the new nameservers at your registrar.
Good to know about Rackspace
- Apex NS and SOA records are managed by Rackspace and can't be changed.
- PTR records are only managed through Rackspace's reverse-DNS API for its own cloud devices, so they aren't migrated.
- TTLs below 300 seconds are raised to 300.
- Rackspace removes quote and backslash characters from TXT data.
- Changes run as asynchronous Rackspace jobs; we wait for each job to finish, so large plans take longer.
- New domains use the connection's SOA contact email, or hostmaster@<domain> when none is set.
- Subdomains that Rackspace hosts as separate domains are listed as their own zones.
Access we need: Use a dedicated account user with the DNS Admin product role (dnsaas:admin). DNS Creator can't delete records, and DNS Observer is read-only, which is enough for a source connection.
Good to know about Namecheap
- Namecheap's API replaces the whole host list on every write, so we always read, merge and then write.
- SRV records can't be managed through the API.
- URL redirect records are Namecheap-specific and aren't real DNS records.
Access we need: API access enabled under Profile → Tools, with our static IP added to the allow-list.
Questions
Will there be downtime moving from Rackspace to Namecheap?
Not if both providers serve the same answers during the switch. The records are copied to Namecheap and verified before you change nameservers, so resolvers get the same answer from either side while caches expire.
Do I have to delete anything at Rackspace?
No. We never write to Rackspace. Keep the old zone for a week after cutover so you can switch back instantly if anything looks wrong.
What about DNSSEC?
If DNSSEC is on, remove the DS record at your registrar and wait for it to expire before switching nameservers. Then enable DNSSEC at Namecheap and publish its new DS record. The cutover plan walks you through each step.
Ready to see your own zone?